Customer policies

Policies for ordering, payment, delivery, pickup, refunds, returns, and privacy.

Review these policies before submitting an order or sending payment.

01

Privacy Policy

Explains information collected through forms, how it is used, service-provider sharing, cookies, retention, rights, and contact details.

Read Privacy Policy

02

Terms and Conditions

Covers website use, product descriptions, pricing, estimates, orders, payments, landscaping, events, delivery, pickup, cancellations, and limits.

Read Terms

03

Refund, Return, and Cancellation Policy

Separates fresh flowers, plants, nursery products, seasonal items, custom orders, events, landscaping, deposits, cancellations, and damaged products.

Read Refund Policy

04

Delivery and Pickup Policy

Covers delivery area, charges, timing, failed attempts, incorrect addresses, recipient availability, pickup, weather, and seasonal delays.

Read Delivery Policy