FAQ

Frequently asked questions.

Clear answers for ordering, quotes, delivery, pickup, payments, and customer policies.

Does submitting a request confirm my order?

No. A request must be reviewed and confirmed before inventory is reserved, service is scheduled, or payment instructions are provided.

Do you collect card numbers on the website?

No. Website forms do not collect full card numbers. Payment instructions are provided after Amodio's Garden confirms the order or quote.

Where do you deliver?

Delivery is available in White Plains and surrounding areas, subject to confirmation, route capacity, timing, weather, and address details.

How much is delivery?

Standard small-order local delivery is generally $7-$10 depending on distance. Same-day delivery starts at $35 when available.

Can I return flowers?

Fresh flowers and custom floral orders are perishable and generally not returnable. Damaged or incorrect items should be reported promptly under the refund policy.

Can I return plants or nursery products?

Eligible plants and unopened non-perishable nursery products may be reviewed within 7 days with proof of purchase, subject to the detailed policy.

How are landscaping quotes calculated?

Quotes depend on scope, site access, materials, plant selection, labor, delivery, disposal, weather, and schedule.

Do event orders require deposits?

Deposits may be required for custom or event work. Deposit terms must be confirmed in writing before payment.